Assistant Manager – Sales
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- Step 2Structured ScreeningAbout 15 minutes
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Lead a high-performing BPO sales team to achieve revenue targets while driving productivity, managing attrition, and building a disciplined, engagement-first culture. This is a player-coach role requiring hands-on people management, performance analytics, and cross-functional stakeholder coordination in a target-driven outbound sales environment.
Requirements at a glance
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What We're Really Looking For
- Performance accountability
- Attrition sensitivity
- Data-driven decision making
Technical Skills
Must have
- ◆5+ years BPO experience with 1+ year in team management or supervisory role
- ◆Proven track record of achieving sales targets in outbound/inside sales environment
- ◆Strong people-management and leadership skills with experience handling performance and attrition
- ◆Analytical mindset with ability to track metrics, identify gaps, and implement corrective actions
- ◆Excellent stakeholder-management and cross-functional coordination abilities
- ◆Superior communication and interpersonal skills in English and Hindi
About Mas Callnet India (P) Ltd
Mas callnet India Pvt. Ltd. is a leading Business Process Outsourcing (BPO) and customer experience management company delivering end-to-end voice, non-voice, collections, customer support, sales, back-office, and digital process solutions. We partner with organizations across BFSI, fintech, e-commerce, telecom, and other industries to help them improve operational efficiency, customer satisfaction, and business growth. Driven by technology, data, and people, we combine AI-powered insights with a highly skilled workforce to deliver measurable business outcomes. With a strong focus on innovation, quality, compliance, and continuous learning, we provide an environment where employees can build rewarding careers while helping clients achieve operational excellence.