Roles crafted with a hiring consultant
Every job below was designed with a smart consultant-grade platform + a real conversation about what actually predicts success in the role.
Data Analyst (Document Verification & Validation)
This is a high-volume, high-accuracy back-office role in a 24×7 operational environment where you'll validate and verify customer documents against strict compliance standards. You'll process approximately 250 tasks daily while maintaining 99%+ accuracy, working in rotational shifts across the full 24-hour clock with a 200+ person team that thrives on daily huddles, live coaching, and friendly competition. Freshers are welcome — what matters most is your ability to stay focused under sustained pressure, bounce back immediately from feedback, and consistently hit targets without compromising quality.
MIS Executive
MIS Executive for SBI Credit Card Collections process at MAS CallNet India Pvt. Ltd. You'll own daily/weekly/monthly reporting, workforce planning analytics, and operational dashboards that directly drive manpower allocation and performance tracking. High-volume BPO environment — accuracy and speed under deadline pressure are non-negotiable.
Customer Success Expert
WE ARE HIRING – SALES EXECUTIVE Location: Sector 62, Noida Position: Sales Executive Salary: ₹18,000 + Unlimited Incentives Shift: Day Shift Eligibility: 12th Pass or Above Fresher & Experienced both can apply Male & Female candidates both eligible Good communication skills Positive attitude & willingness to learn Key Responsibilities: • Handle customer calls and queries • Explain products/services to customers • Generate leads and convert them into sales • Achieve daily/monthly sales targets • Maintain good customer relation
Telecollection QA (Credit Card Collections)
Monitor and audit collection calls in the 60–90 days credit card delinquency bucket, ensuring strict compliance with RBI/DRA guidelines and client standards. Drive quality improvement through structured feedback, coaching, and calibration sessions with collection executives. Own quality metrics, identify process gaps, and partner with operations to reduce critical errors while maintaining regulatory hygiene.
Telecollection Manager
Lead and drive a large-scale Credit Card Telecollections operation managing Team Leaders and collection teams across 60-90+ day delinquency buckets. Own monthly recovery targets, productivity metrics, quality compliance, and operational excellence. This is a hands-on leadership role requiring deep Credit Card collections expertise, strong people management, and the ability to execute under pressure while maintaining quality and compliance standards.
Telecollection Trainer
Design and deliver training programs for Credit Card Collection Executives working 60-90 day delinquency buckets. You'll build capability in negotiation, compliance (RBI/DRA), objection handling, and empathetic recovery conversations — then measure impact through certification scores and post-training performance lift. This is floor-connected training: classroom + mock calls + side-by-side coaching.
Customer Success Expert – Healthcare Chat Process
Handle customer queries via live chat for an international healthcare/wellness process. You'll assist customers with product and service questions, maintain quality and productivity targets, and ensure empathetic, accurate communication across multiple concurrent chats. Night shifts are part of the rotation.
Customer Experience Consultant
This is a hands-on operational role at the heart of Neeman's customer promise — you'll spend half your day validating deliveries and managing order exceptions, and the other half on customer calls ensuring every interaction reflects the brand's comfort-first ethos. You'll work across logistics, warehouse, and support teams to solve real-time issues, maintain SLA discipline, and keep the customer experience seamless as the company scales toward 100 stores.
Data Analyst (Document Verification & Validation)
This is a high-volume, high-accuracy back-office role in a 24×7 operational environment where you'll validate and verify customer documents against strict compliance standards. You'll process approximately 250 tasks daily while maintaining 99%+ accuracy, working in rotational shifts across the full 24-hour clock with a 200+ person team that thrives on daily huddles, live coaching, and friendly competition. Freshers are welcome — what matters most is your ability to stay focused under sustained pressure, bounce back immediately from feedback, and consistently hit targets without compromising quality.
Customer Success Executive – Telesales
This is a high-volume outbound telesales role where you'll make 150–200 calls daily to customers navigating financial challenges. You'll build trust through empathetic listening while driving conversions, turning emotionally charged conversations into meaningful outcomes. It's not for the faint-hearted — this role demands emotional resilience, disciplined follow-up, and the hunger to prove yourself in a target-driven environment where performance unlocks fast promotion.
Tele calling Collections Executive (DRA Certified)
We're hiring DRA-certified Collections Executives for our Ahmedabad office to manage outbound/inbound collections across banking and NBFC portfolios. You'll handle delinquent accounts across varying buckets (0–30 / 30–60 / 60–90+ DPD), drive PTP conversions per client targets, and maintain strict RBI compliance. This is a target-driven, on-site role that rewards assertiveness, follow-up discipline, and data integrity in a high-volume collections environment.
Team Leader - Sales Operations
Lead a frontline sales team in a BPO environment, driving daily target achievement and coaching team members through performance gaps. You'll bridge between floor execution and management expectations, handling escalations, tracking metrics, and keeping your team motivated through high-pressure cycles.
Operations Manager
Lead sales operations for a BPO environment, driving team performance toward aggressive revenue targets. You'll own daily execution, coach front-line sales agents, and ensure monthly goals are met through data-driven interventions and motivational leadership. This is a hands-on floor manager role—results first, reporting second.
Telecollection Team Leader
Lead a team of 15-25 Collection Executives handling Credit Card Collections (60-90 Days Delinquency) for Mas Callnet India. Drive monthly recovery targets, coach negotiation tactics, manage shrinkage and attrition, ensure DRA compliance, and handle escalations—all while maintaining customer respect and regulatory hygiene in a fast-paced BFSI-BPO environment.
Customer Experience Expert
Guide business owners, MSMEs, and sales agents through registration and onboarding on a B2B platform connecting verified professionals with opportunities. This is a voice-based customer support role where you explain processes step-by-step, assist with account creation, resolve queries, and ensure a smooth onboarding journey for professionals and businesses alike.
Customer Success Expert - Sales
Outbound sales role converting warm e-commerce leads into completed orders. You'll engage customers who've already shown purchase intent—cart additions, site visits, product views—understand their needs, handle objections, and close sales. Target-driven BPO environment supporting a leading Indian e-commerce brand with performance-based incentives and fast career growth for consistent achievers.
Quality Analyst – Customer Service
Monitor and evaluate customer interactions against quality standards, identify process gaps, and deliver actionable feedback to frontline teams. Partner with operations to drive performance improvement and enhance customer experience in a fast-paced BPO/Customer Service environment.
Team Leader - Sales
Frontline sales leadership role responsible for managing, coaching, and motivating a sales team while driving daily productivity, conversion, and target achievement in a fast-paced environment. You'll own daily huddles, performance reviews, and hands-on coaching to close performance gaps and maintain a high-energy, target-driven culture.
Data Analyst
Back-office operations role focused on document verification, data validation, and fraud detection in a 24×7 environment. You'll review ~250 tasks daily with 99%+ accuracy while adhering to strict SOPs, compliance guidelines, and SLAs. High-performing analysts grow into SME/QA/Team Leader roles within months based on merit.
Data Analyst
High-volume document verification and data validation role at Mas Callnet India Pvt. Ltd. Deliver 250 tasks daily at 99%+ accuracy in a 24×7 operations center. Strict compliance environment with zero tolerance for security breaches. Performance-driven path to SME in 3 months for top performers.
Customer Success Expert - Sales
You'll own post-sale customer journeys — onboarding new clients, driving product adoption, identifying upsell opportunities, and ensuring retention. This is a sales-adjacent CS role where you balance handholding with revenue expansion. Freshers with strong communication, empathy, and a hunger to hit renewal/upsell targets are welcome.
Customer Success Expert – Sales
You'll be the voice converting warm e-commerce leads into completed purchases — talking to customers who've already shown interest (cart abandoners, site browsers) and helping them say yes. This is high-volume outbound calling (150–250 calls daily) for a mass-market e-commerce brand, selling lifestyle, fashion, and home products. If you thrive on targets, love the thrill of closing a sale, and want structured growth in a performance-driven BPO environment, this is your arena.
Customer Success Executive – Telesales
This is a high-volume outbound telesales role where you'll be calling customers who are navigating financial challenges, building trust through empathetic listening, and offering tailored solutions that genuinely help. You'll make 150–200 calls daily across hot, warm, and cold leads, turning emotionally charged conversations into meaningful outcomes. It's not for the faint-hearted — but if you're coachable, resilient, and hungry to grow, this is where you prove yourself and climb fast.
PEB Production Engineer
This is a build-from-scratch opportunity at a new PEB manufacturing plant, not a maintenance role. You'll be the CEO's operational right hand on the factory floor — owning the entire production cycle from raw material receipt to final dispatch, establishing production rhythms, enforcing quality discipline, and creating systems that will carry the company through 2–3x growth. This role exists because informal coordination across supervisors is no longer sufficient as the project pipeline scales.
Deputy Visual Merchandiser
We're looking for a Deputy Visual Merchandiser to own the visual storytelling across our regional store network for Madame. You'll blend creative execution with operational rigor — designing seasonal displays, auditing brand consistency, training store teams, and turning VM performance data into actionable improvements. This isn't a desk job: you'll be on the ground 3-4 days a week ensuring our windows and in-store experiences drive sell-through and brand love.