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Mas Callnet India (P) Ltd logo
Mas Callnet India (P) Ltd
GST-verified employer
www.mascallnet.ai

Customer Success Expert - Sales

₹20,000 – ₹35,000 /moonsiteNoidafull_time0–2 yrs experienceSales~15-20 min to apply + screen
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What happens after you apply
  1. Step 1
    Submit Application
    Takes 2 minutes
  2. Step 2
    Structured Screening
    About 15 minutes
  3. Step 3
    Interview Invite
    Straight to your inbox

You'll own post-sale customer journeys — onboarding new clients, driving product adoption, identifying upsell opportunities, and ensuring retention. This is a sales-adjacent CS role where you balance handholding with revenue expansion. Freshers with strong communication, empathy, and a hunger to hit renewal/upsell targets are welcome.

Requirements at a glance

Experience0–2 yrs experience
Employmentfull_time
LocationNoida
Compensation₹20,000 – ₹35,000 /mo
Nice to have
Fluent English + Hindi (written & spoken)Strong interpersonal skills — warm, patient, persuasiveBasic familiarity with CRM tools (Salesforce, Zoho, Freshworks, or willingness to learn fast)Comfort with data: reading dashboards, spotting trends, making data-backed recommendationsGoal-oriented mindset — comfortable with renewal/upsell targetsPrior internship/role in customer service, sales, or account managementExposure to SaaS products or subscription business modelsExperience using collaboration tools (Slack, Notion, Google Workspace)
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What We're Really Looking For

You'll thrive if you…
  • Proactive problem ownership
  • Consultative selling instinct
  • Emotional resilience under rejection

Technical Skills

Must have

  • ◆Fluent English + Hindi (written & spoken)
  • ◆Strong interpersonal skills — warm, patient, persuasive
  • ◆Basic familiarity with CRM tools (Salesforce, Zoho, Freshworks, or willingness to learn fast)
  • ◆Comfort with data: reading dashboards, spotting trends, making data-backed recommendations
  • ◆Goal-oriented mindset — comfortable with renewal/upsell targets

About Mas Callnet India (P) Ltd

Mas callnet India Pvt. Ltd. is a leading Business Process Outsourcing (BPO) and customer experience management company delivering end-to-end voice, non-voice, collections, customer support, sales, back-office, and digital process solutions. We partner with organizations across BFSI, fintech, e-commerce, telecom, and other industries to help them improve operational efficiency, customer satisfaction, and business growth. Driven by technology, data, and people, we combine AI-powered insights with a highly skilled workforce to deliver measurable business outcomes. With a strong focus on innovation, quality, compliance, and continuous learning, we provide an environment where employees can build rewarding careers while helping clients achieve operational excellence.

1st Floor, C-27, Trapezoid IT Park, C Block, Phase 2, Industrial Area, Sector 62, Noida, Uttar Pradesh 201309
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Open interview slots

Mon, 10 Aug, 11:30 am IST
45 min interview