Operations Manager – Sales
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- Step 2Structured ScreeningAbout 15 minutes
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Lead sales operations for a BPO environment, driving team performance toward aggressive revenue targets. You'll own daily execution, coach front-line sales agents, and ensure monthly goals are met through data-driven interventions and motivational leadership. This is a hands-on floor manager role—results first, reporting second.
Requirements at a glance
Quick 30-second check — fill what applies and we'll show how this role lines up. Purely informational; you can always apply anyway.
What We're Really Looking For
- Floor resilience
- Real-time decisiveness
- Motivational authenticity
Technical Skills
Must have
- ◆Proven track record of meeting or exceeding monthly sales targets in a high-volume environment
- ◆Strong command of sales metrics: conversion funnels, cost-per-acquisition, agent productivity ratios
- ◆Hands-on coaching ability—can dissect a failed call and rebuild the pitch on the spot
- ◆Fluency in Hindi and English (candidates often code-switch; you must coach in both)
About Mas Callnet India (P) Ltd
Mas callnet India Pvt. Ltd. is a leading Business Process Outsourcing (BPO) and customer experience management company delivering end-to-end voice, non-voice, collections, customer support, sales, back-office, and digital process solutions. We partner with organizations across BFSI, fintech, e-commerce, telecom, and other industries to help them improve operational efficiency, customer satisfaction, and business growth. Driven by technology, data, and people, we combine AI-powered insights with a highly skilled workforce to deliver measurable business outcomes. With a strong focus on innovation, quality, compliance, and continuous learning, we provide an environment where employees can build rewarding careers while helping clients achieve operational excellence.