Team Leader - Sales
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- Step 2Structured ScreeningAbout 15 minutes
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Frontline sales leadership role responsible for managing, coaching, and motivating a sales team while driving daily productivity, conversion, and target achievement in a fast-paced environment. You'll own daily huddles, performance reviews, and hands-on coaching to close performance gaps and maintain a high-energy, target-driven culture.
Requirements at a glance
Quick 30-second check — fill what applies and we'll show how this role lines up. Purely informational; you can always apply anyway.
What We're Really Looking For
- Coaching mindset over command-and-control
- Calm under escalation pressure
- Data-driven performance diagnosis
Technical Skills
Must have
- ◆Minimum 1 year of proven experience as a Sales Team Leader managing 5+ agents
- ◆Strong team-handling and verbal communication skills (Hindi + English fluency)
- ◆Solid understanding of sales KPIs: conversion %, talk time, productivity, target attainment
- ◆Demonstrated ability to coach and develop team members (not just monitor numbers)
- ◆Comfortable working in a high-pressure, metric-driven sales environment
- ◆Good problem-solving and on-the-spot decision-making skills during escalations
About Mas Callnet India (P) Ltd
Mas callnet India Pvt. Ltd. is a leading Business Process Outsourcing (BPO) and customer experience management company delivering end-to-end voice, non-voice, collections, customer support, sales, back-office, and digital process solutions. We partner with organizations across BFSI, fintech, e-commerce, telecom, and other industries to help them improve operational efficiency, customer satisfaction, and business growth. Driven by technology, data, and people, we combine AI-powered insights with a highly skilled workforce to deliver measurable business outcomes. With a strong focus on innovation, quality, compliance, and continuous learning, we provide an environment where employees can build rewarding careers while helping clients achieve operational excellence.